🛍️ SunnySquadus Policies
📦 Return & Exchange Policy
At SunnySquad, we create custom and personalized products with love and care. Because of the unique nature of these items, we do not offer refunds or exchanges on any orders.
Please review all product details carefully before placing your order. If there’s an issue with your order (such as it arriving damaged or incorrect), please contact us and we’ll do our best to help.
Important Safety Note:
Some of our products may contain small parts. They are not intended for children under the age of 3 without adult supervision, due to potential choking hazards.
🔐 Privacy Policy
Who We Are
Our website address is: https://sunnysquadus.com
We value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights as a visitor or customer.
📋 Information We Collect
When you visit or interact with our website, we may collect the following data:
- Name, email, shipping address, and payment details (during checkout)
- IP address, browser type, and visit behavior (to enhance performance and security)
- Comments and feedback you leave on our site
- Uploaded media (e.g., product reviews or image uploads)
📁 Media Uploads
Avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract that information.
🍪 Cookies
We use cookies for:
- Remembering your name/email if you comment
- Saving login preferences and display options
- Managing login sessions
Cookies may remain on your browser from 1 day to 1 year depending on purpose. You can delete or manage cookies through your browser settings.
📹 Embedded Content
Articles or product pages may include embedded content (like YouTube videos or Instagram posts). These behave as if you visited the source site directly, and may collect data or use cookies.
🤝 Who We Share Data With
If you request a password reset, your IP address will be included in the reset email. We do not sell or share your personal data with third parties for marketing purposes.
⏳ Data Retention
- Comments and metadata: Retained indefinitely
- Registered accounts: Stored until the user deletes or updates it
- Orders and payment data: Retained for legal and accounting purposes
🧾 Your Data Rights
You may request:
- A copy of the personal data we have on file
- Deletion of your data (unless retained for legal or security reasons)
Contact us at support@sunnysquadus.com to submit a request.
🌍 Where Your Data Is Sent
Visitor comments may be screened by an automated spam detection service.
📩 Need help?
For questions or support, please reach out via email at support@sunnysquadus.com